Dear customers
Apologies for the automated message but hopefully it will answer your questions!
If you have been having problems placing an order and you’re not sure if your order has been processed you can now track successful orders by following this link to the order tracking area.
http://www.inrainbows.com/MembersSome order confirmations are still in a queue. If you received a confirmation e-mail but it appears blank please check that it is not just white text on a white background (some have experienced this problem!).
If you had problems whilst trying to order a download please try with another e-mail address.
Download Activation codes will be e-mailed on or before the 10th October.
If we have not already responded to your refund request please e-mail us again.
If we have not already responded to your address change request please e-mail us again.
If your question has not been answered by this e-mail or you are continuing to have problems, please write to us again.
We will deal with all enquiries as quickly as possible
Regards
All@waste
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